TTE Laboratories is delivering on our promise of providing the most complete and flexible pipette service program for any lab in the United States. Centered around the needs and requirements of our customers, we’ve built the highest quality service with the most flexible and varied array of products and services to choose from. Beginning with this October blog post, we’ll describe four ways we work to meet the needs of a busy lab, and over the next couple months, provide information on each of these topics in depth:

As a trusted CAP Accredited laboratory, a lab manager or quality director is charged with the responsibility of maintaining all laboratory equipment according to CAP guidelines.  This post can help you learn what the College of American Pathologists requires for pipette calibration, and choose the best pipette service program for your needs.

We invite you to take a look at the enhanced TTE Laboratories website, where you'll find:

Proper pipette repair service must include established, model-specific components, maintenance and repair processes in order to ensure valid compliance to tolerances, as well as maintaining measurement performance between service intervals. With our team of trained technicians and former biology scientists, we have over 50 years of pipette expertise and metrology experience contributing to the proper servicing of your pipettes. At TTE Laboratories, we routinely provide comprehensiv preventative maintenance on every pipette we receive and are capable of correctly repairing 99 percent of pipettes that are received broken, malfunctioning or are merely performing out of tolerance, without delay.

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Part 1 of 2

Part Two

Part One

Contracting with a service provider to properly and correctly service your laboratory pipettes is an important step in the security of your laboratory liquid handling system.  Unfortunately, there are many different providers to choose from with widely varying procedures and competencies.  Even among accredited providers, quality can vary from poor to excellent, so it pays to make this decision carefully.  Be careful!  Choosing the wrong provider can cause added expense and problems.

Conference exhibits and industry vendor shows have historically been excellent events for bringing buyers together with sellers through… wait for it… face-to-face interactions. Although the standard business transaction of placing paper purchase orders from colossal paper catalogs has shifted over to electronic systems, the process where supply meets demand still requires the development and nurturing of business relationships. For example, I recently attended the 2014 American Society for Microbiology Conference exhibit in Boston, where I introduced myself to 25 key business representatives in a four-hour period.  I have subsequently established a dialog with 10 of those people, each with whom a valid business opportunity was established.